Investigating and Fixing the Broken Transcript Button in RingCentral Video

I recently came accross a bug in RingCentral where some participants would join the Video call without a display name. For the purpose of the video call it seemed to have no impact until trying to download the transcript. Without a display name for a single participant in the call, the transcript will fail toContinue reading “Investigating and Fixing the Broken Transcript Button in RingCentral Video”